Seller
The seller is Farooq Chisty, trading as Ecom Agent OS, India. Customer care and grievance contact: Farooq Chisty at [email protected].
Complaints are acknowledged within 48 hours and targeted for resolution within one month.
Products and prices
The base bundle is a one-time purchase. Optional add-ons are added only when you select them.
- Ecom Agent OS base bundle₹699
- 1,169 D2C Ad Templates₹1,499
- 50 Video Ad Templates₹999
- Set Up My Brand, 1:1₹6,999
The base bundle includes 16 Agents, Brand Brain files, setup guides, input templates, review checklists, worked examples and the stated bonuses. AI subscriptions, Shopify fees, ad spend, connectors, API usage and other third-party tools are not included.
Orders, payment and tax
Your selected items and the full amount are shown before you continue to Instamojo. An order is confirmed only after the payment provider reports successful payment. We may pause or cancel an order affected by a duplicate transaction, payment failure, fraud concern, pricing error or technical problem, and will refund an amount collected for an order we cannot fulfil.
The price shown at checkout is the full payable product price. No separate GST line is added. A payment receipt is issued. Any applicable tax invoice is handled when required by the seller's registration and the transaction after verified billing details are provided.
Delivery and access
Digital products are delivered by email after confirmed payment. Use the purchaser email address to open the delivery links. If an email is delayed, check spam and promotions folders, then contact support with your order ID and payment reference.
Delivery links and access controls may be used to protect the files. You are responsible for downloading and storing your purchased version safely. Access obtained through a shared, transferred or unauthorized order may be revoked.
How you may use the bundle
Your purchase is governed by the Customer Licence. In summary, the purchaser or one named organization may use the files with unlimited internal employees and contractors for its owned brands and client-service work. Final client outputs are allowed. Source files, Agent files, templates, libraries and setup materials may not be redistributed, resold, sublicensed, publicly shared or used to build a competing library.
You are responsible for your prompts, connected tools, access permissions, product claims, business decisions and anything you publish. Review every output before using it. Do not place passwords, private API keys or other secrets in prompts or shared Brand Brain files.
Support, updates and community
- Purchased version: You receive perpetual use of the version delivered with your order, subject to the Customer Licence.
- Updates: Updates issued for the purchased product are included for 12 months from the purchase date. This does not promise a specific update schedule or new features.
- Installation support: Setup and installation support is available for 90 days from the purchase date.
- Community: The base bundle includes one named community member for 12 months. Community access does not guarantee replies, consulting or response times.
The 1:1 setup add-on is a separate service. Its scheduling and cancellation rules appear in the Refund Policy.
Results and third-party services
The files provide workflows, templates and review systems. They do not guarantee revenue, profit, ROAS, conversion rate, time savings or any other performance result. Your results depend on your product, data, offer, market, tools, decisions and execution.
ChatGPT, Claude, Codex, Hermes, OpenClaw, Instamojo, Meta, Shopify and other services are operated by third parties. Their availability, pricing, permissions and terms may change. You are responsible for complying with the terms that apply to your accounts.
Refunds, complaints and disputes
The Refund Policy explains the seven-day claim window and eligibility for duplicate charges, non-delivery, unrepaired corrupt files and material mismatch. Change-of-mind refunds are available only before first access or download. Your statutory rights remain unchanged.
These terms are governed by the laws of India. Start any concern by emailing [email protected] so we can review it. Any unresolved dispute is subject to a court of competent jurisdiction in India.
Need help with an order?
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