Privacy

We collect your name, email and (optionally) mobile number to process your order, deliver your download link and contact you about your order. Payments are handled by Cashfree Payments; we never see or store your card or UPI details.

We do not sell your data. We email you about your purchase: your download, receipt, done-for-you updates, setup help and product updates you paid for.

Your account

Your purchase creates a dashboard account for your email. We store a salted hash of your password (never the password itself), and for security we log sign-ins and downloads with the time, network and browser. If you buy Headcount, we send your name, email, phone and order number to Headcount (same seller) so it can create your Headcount account.

Advertising measurement

Our pages and your dashboard use the Meta Pixel, and our server uses the Meta Conversions API, to measure which ads lead to visits, checkouts and purchases. The events are page views, product and pricing views, checkout starts, add-ons added, payment starts and confirmed purchases, with the products and the amount paid.

For a purchase or a checkout, Meta receives your email address, phone number, name and a customer reference in hashed form (scrambled with SHA-256 so the text itself is not sent), plus the country, your IP address and browser details, and the Meta browser identifiers (_fbp, _fbc and the Meta click id). IP address and browser details are kept with your order for up to 8 days for this purpose, then removed. We keep the campaign tags from the link you arrived on (UTM tags and Meta campaign, ad set and ad ids) with your order for our own sales reports. Sign-in links, passwords and payment details are never sent to Meta.

It is on by default in India and most countries, and off by default in the European Economic Area, the UK and Switzerland. A Global Privacy Control signal from your browser always turns it off. When it is off, the Pixel does not load and we send Meta nothing about your visit or your order. You can change it for this browser here:

Meta processes this data for advertising measurement, under its own terms; Cashfree (payments) and Cloudflare (hosting, order records, email) process data for the services they supply.

Offers and ideas

We only send new templates, ideas and offers if you tick the box for it at checkout (it starts unticked). We record when you ticked it. Every one of those emails has a one-click unsubscribe link, and you can switch them off any time from the unsubscribe link. We keep a list of addresses that asked not to hear from us so they stay off.

Your rights

Under India's Digital Personal Data Protection Act 2023 you can ask to see, correct or delete your data, or withdraw consent. Write to support@ecomagents.ai. Order and tax records are kept as the law requires.